Refund & Return Policy

(Customer Happiness Policy)

Last updated: August 2026

We want you to feel good about ordering from Remedy Keep. If something isn’t right, please reach out and give us the opportunity to make it right.

Damaged or Defective Products

If your order arrives damaged, defective, or incorrect, please contact us. We will replace it at no cost to you.

Changed Your Mind?

If you decide your Remedy Keep product isn’t right for you, contact us within 30 days of delivery.  We’ll work with you to find a simple solution. 

Refunds

Approved refunds will be returned to your original payment method. Your bank or credit card company may take a few additional days to process the refund.

Questions?

Just contact us through the contact information on our website. We’re a small business, and taking good care of our customers matters to us.